NDIS (National Disability Insurance Scheme) supports a better life for Australians with a significant and permanent disability, their families and carers.
From July 1st 2018, a new NDIS Code of Conduct has been introduced for the workers, providers and volunteers delivering NDIS support or services. This is to ensure the safety and well-being of people with disability.
If you are already working or starting to work as a Disability Support worker then you must remember to follow seven basic elements:
1. Act with respect for individual rights to freedom of expression, self determination and decision making in accordance with applicable laws and conventions
All people with disability have full and equal human rights to make their own decisions, live how they choose and receive the support they need.
2. Respect the privacy of people with disability
People with disability have the right not to have their personal information disclosed to others without their informed consent — unless mandatory reporting is required.
3. Provide supports and services in a safe and competent manner with care and skill
All workers under the NDIS are expected to have adequate expertise and competence necessary for safe and skilful service delivery. You must have and maintain the required qualifications and skills.
4. Act with integrity, honesty and transparency
Integrity and honesty are crucial to developing trust between you and people with disability so you must be transparent about your qualifications and any limits on your competencies. You must disclose to your NDIS provider if you have failed a worker screening clearance or been subject to a professional misconduct finding
5. Promptly take steps to raise and act on concerns about matters that may impact the quality and safety of supports and services provided to people with disability
If the safety or the quality of support for people with disability is at risk you should take immediate action to address the reasons why. Ensure the person is safe and consult with them about how they would like to resolve the issue and take action.
6. Take all reasonable steps to prevent and respond to all forms of violence against, and exploitation, neglect and abuse of, people with disability
People with disability are at a far greater risk of and are more likely to experience violence, a abuse, neglect and exploitation than those without a disability
7. Take all reasonable steps to prevent and respond to sexual misconduct.
People with disability have a right to sexual expression and to develop and maintain sexual relationships. However, they are at an increased risk of all forms of sexual violence and sexual misconduct.
You are expected to adhere to the highest standards of behaviour, by having professional boundaries with people with disability. This includes preventing and responding to any inappropriate behaviour by anyone to a person with disability.
For More Information, contact the NDIS Commission on 1800 035 544 or visit the NDIS Quality and Safeguards Commission at https://www.ndiscommission.gov.au/document/811